Samsung s9 screen burn warranty. Now it only works with highest or lowest brightness.
Samsung s9 screen burn warranty Mar 25, 2023 · In order to prevent screen burn-in, make sure to start Screen Optimization. Unless otherwise regulated under state law, the contents under this Service Plan should be interpreted and understood within the meaning of a “service contract” in Public Law #93-637. Mar 14, 2024 · Amazon. 9" 90 Hz Screen, IP68 Rating, 45W Fast Charging Battery (CAD Version and Warranty) (Lavande, 128GB) : Electronics Your Samsung OLED monitor comes with Panel Care functions to prevent screen burn-in issues. e. *Edit: to clarify the screen replacement Buy the NotePaper Tablet Screen Cover for your Galaxy Tab S9 Ultra at Samsung UK. Restrict the viewing angle of your device and guard your screen from unwanted attention. Event always on display also not working. :) I sent it by mail and got my phone back in a total Feel like you're writing on paper with the NotePaper Screen that rests over your Galaxy Tab S9+ screen. Select Screen Burn-in My S9 is my dad's old phone and he always used it in high brightness and forgot to turn the screen off after he was done using it. My mobile is 1. Enjoy reduced reflection for visibility and comfort and quick installation. Some panels are more sensitive to screen burn than others. Follow these tips for a smooth touch screen experience. Jun 25, 2020 · Hi, Is someone here experiencing or has experienced screen burn in? My phone is already 2 years old, in perfect working condition until recently I started noticing what other users termed as Screen Burn-in. Jan 16, 2020 · Does anyone know how to fix screen burn? Samsung Galaxy S9+ May 5, 2019 · I am looking for information in regards to anyone else who has suffered screen burn on their Samsung s9/s9+ as I suffered screen burn on my Samsung s9 within 6 months I require similar cases to prove that this is a issue that affects other users also. Galaxy Tab S9 Anti-Reflecting Screen Protector (EF-UX710CTEGCA) - Protect your Galaxy Tab S9 and view and read content clearly even in bright areas with Samsung's Anti-Reflecting Screen Protector. been using it for years s7 and s9 and the only burn in I have is the home screen dock icons which can be seen slightly on a white background if ur looking hard enough. Register your Samsung product online through My Page to receive faster support and access to all services in one place. Thank got I got the Samsung warranty but I think I just cant use certain apps anymore. Apr 5, 2021 · To avoid more damage to your screen, 1)stop using Always On Display 2) Use pure black wallpaper for both home and lock screen. Jun 25, 2024 · This guide covers essential touch screen interactions like tapping, holding, dragging, double tapping, swiping, spreading, and pinching. Does Samsung pixel shift the buttons to prevent screen burn? Does it burn in regardless? Yes - at least in the US, it does. I'm not certain if your country have this service though. There are ways to cut down the chances of screen burn like changing screen brightness lower and reducing screen light time. Even the gesture hints which are apart of the UI are burnt in my screen. It requires the replacement of the display panel. They replaced the entire screen and it was completely covered under the Samsung warranty within the first year. it's not a problem for normal use/normal people. That's what you can do to extend couple of months or may be a *LumaFusion app may require a separate purchase. They are the authorized repair shop for Samsung in my area. Jul 29, 2020 · display burn in issue happens if someone play or do something with apps for long time with high brightness then it's chance to get stuck that logo just beneath the display. THE GOOD NEWS: BURN IN IS TOTALLY COVERED BY SAMSUNG WARRANTY and you get a new battery at the same time May 26, 2023 · In order to prevent screen burn-in, make sure to start Screen Optimization. its like the previous images are there as a ghost even i have moved away from that screen. Does anyone even get screen burn with new LCD tvs Jul 27, 2023 · ZtotopCases 2 Pack Screen Protector for Galaxy Tab S10 Plus 12. What I do on every new phone is keep a white background at full brightness for a one or two hours a day in the first week so that it burns in evenly. Buy the anti-reflection screen protector for Galaxy Tab S9 Ultra. 5 years old. Sep 18, 2023 · To obtain warranty protection, a notice of the alleged defects must be given promptly upon discovery by presenting the alleged defective product, warranty card (if available), product registration on Samsung Account or Samsung Members with dated proof of purchase, or the actual dated proof of purchase (tax invoice/receipt) to our authorized Traded my S22 Ultra with Screen burn in (TikTok) Other then that Phone was in perfect condition 👌 Just waiting for them to give me an answer. If nothing is selected, Screen Optimization will run automatically after one minute. Don't really know why they also replaced the battery but I'm not complaining about that. Samsung won't do anything about! This isn't my fault it's their screen that's having a problem. I have also factory reset the phone. Sep 9, 2021 · It's 100% screen burn. The phone originally did this once or twice where a little over half of my screen had a green color going across with flickering horizontal lines. Any advic. Nov 3, 2019 · How To Fix Samsung Galaxy S9+ Screen Burn-in. 4. Care Plan for Home Appliance and Electronics Terms and conditions. Solution. i am sure i am not the only one who needs this fixed. Actual UX/UI may vary. If you need to make a warranty claim, it’s best to contact us, so we can help guide you through the process. If under warranty I would contact Samsung care nit seen image burn in long time there is visible burn in on my refurbished I believe that you can't access the warranty service otherwise it would be the easiest way to solve this issue. Mar 21, 2021 · The battery temp should be close enough to the rest of the device and screen to give you an idea of when its getting too hot. Note: If you are having trouble with your Samsung Smart TV, you should always check to see if there are any software updates available as these may contain a fix for your problem. Oct 12, 2020 · any idea how much it cost to repair. The decrease of luminance or ageing is not linear. but if you don't post any screenshots then we can't understand that it's display burn in issue or something. My S20 Ultra got a screen burn in after 4-5 months. I got a new screen and a new battery replacement from Samsung. I don't use my phone at anything over half brightness, and I do my best to not display static images for a prolonged period of time. Jul 14, 2020 · There is it seems to be a connection between image retention and screen burn, to the extent that image elements that cause image retention can lead eventually to screen burn. To access this feature: Go to Settings > Display > Calibration. Only from tiktok, which is weird because I use other apps like Waze for much longer durations. The 10 Year Screen Burn Warranty applies only in respect of screen burn on your TV (i. e Microsoft launcher and hide your notifications bar. These include Pixel Refresh and Pixel Shift. The terms and conditions of this Extended Warranty are supplement and in addition to the terms and conditions provided on the Standard Warranty Card supplied with the Product. Jul 9, 2020 · Hello, i am still unable to register my product for the 10 year screen burn warranty as it has not been updated on the registration page to the correct model. * The panel helps you feel closer to your creations when you use your S Pen — now you can scribble, doodle or draw without restraint. generally lcd or tft screen never got display burn in . Or it get lines and become invisible. Below you’ll find an overview of what’s covered in your warranty for your mobile device. Black color looks grey and white looks yellowish. Here is wat i did 1. With the recent upgrade to OS , i have started noticing thre is a screen burn. Took about two hours. i. You might edit the image so that only the element that has a burn-in in its place is black and the rest is white. The design is not to help repair worn-out pixels but rather to damage the other pixels on the screen to make the current burn in seem less noticeable. Feb 23, 2020 · If the screen burn in really bothers you it might be a good time for an update. If you use your phone as a GPS Navigation device, the brightness usually gets cranked up to the max and the navigation apps ends up having lots of static items, which can cause burn-in after a few hours. If you need to claim against the warranty, please contact us and we’ll guide you through the process. Could someone help me understand what's wrong with the So I'm here after realizing my s22 ultra is already showing signs of screen burn. Idk if this information helps but I live in Europe (Germany) I'm gonna inform you when I get the results UPDATE: it was accepted ️ Jul 17, 2024 · 49 likes, 3 comments - minitech5yrs on July 17, 2024: " ️SOLD ️ ️DEAL OF THE DAY ️ Samsung S9+ Screen burn Cracked back glass Scratched screen 64GB 6RAM $10,000 FULLY FUNCTIONAL Comes with charger WARRANTY INCLUDED WATCH OUR STORY FOR DAILY DEALS Dm or call (876)599-0893 or (876)324-6404 Shop#192 Constant Spring Arcade". Order yours today! Nov 8, 2022 · Samsung have offered 10 year screen burn warranty previously on some QLEDs in the past (from 2017 onwards) and maybe even on the latest models im not sure, you would have to check the documents you recieved with your tv or the description of the webpage where you bought it for further information, alternatively call samsung support, the only Nov 7, 2022 · Solved: Hello Guys, I bought 50 inch QLED tv few days ago. Your standard warranty period for other parts is not affected. it can solve by next update only. but sometimes ghost images takes place which can removed after sometimes but if s amoled or oled burns then no rgb setup or vogus useless app available in play Oct 17, 2019 · Its been a couple of weeks since I started seeing this issue with my Samsung S9. Otherwise, the cost would have been like almost $300 or something ridiculous. This is my second S9 and neither had it, and this phone is 3+ years old now. Jun 27, 2023 · if anyone else has screen burn in it is covered by manufacturer warranty. However, it's easy to prevent screen burn on your smart watch - just make sure your watch screen isn't on for too long. Shared images show the current state of my phone at all times. Oct 25, 2024 · Method 2: Screen Calibration. . Screen burn is considered a manufacturer defect so it's covered under warranty providing the screen isn't cracked or covered in deep scratches etc. I'm staying with s9 plus as long as poss s20 and beyond no expandable storage no indicator light etc. No burn in whatsoever. I love Samsung but this happened on my last phone, It's times like this make me want to switch to a different brand. I know thats not the best solution but its atleast some sort of a fail safe if you want to take the risk. I have recently traded in my S9 plus for an S20 plus, I've received an email from Samsung saying there is screen burn on the S9 and they have sent a photo and I can't see any, I didn't notice it when I had the phone either. Looking for some fix. Subject to the repair requirements and parts availability. ***S Pen and touch recognition on the touchscreen may be limited. Just wanted to give you some reassurance from someone who doesn't baby their phone. Mar 22, 2019 · Apps are available to do this, but doing this for a long period of time will dim the whole screen even faster and make the screen more prone to image persistence/screen burn in future. My 4 year old LCD phone still has a perfect screen and I leave it plugged in for days with the home screen static, no probs. But screen burn in so early and on a new device, this is something Samsung should deal with as defect and repair under warranty. The idea is to take a screenshot of the image that caused you burn-in and invert that (not what your screen actually looks like with a burn-in), so white elements (that caused a burn-in) become black, and blacks become white. 99). Oct 16, 2023 · Galaxy Diagnostics screen Tool Fixer is a Samsung Official Tool for fixing screen burn-in of samsung devices Compatible devices The only devices compatible for screen burn-in removal are the S8, S9 and S10 (including all they're variants) The device to scan the screen of the phone with burn-in needs to be superior than the S9 (S9, S9+, S10, S10 Galaxy Tab S9+/S9 FE+ Anti-Reflecting Screen Protector (EF-UX810) - Shield your Galaxy Tab S9 Plus with Samsung's Anti-Reflecting Screen Protector. 2. Check warranty coverage for all US Samsung products with your model and serial number or IMEI number. Below you’ll find an overview of what’s covered in your warranty, links to register your products and your current registered products. We now provide you with a 10-year Burn-in Free Warranty to show confidence in our own technology. Take notes, sketch or doodle & easily detach with the magnetic design. My tablet is usually on my desk when not in use with nothing big or heavy to fall on it. You can select Start Now to run Screen Optimization. 1. Reduce glare, increase protection and enjoy vivid colours & videos even when in bright light. Your Sep 18, 2023 · All Samsung products come with a manufacturer’s warranty. No signs of AOD burn in but it might be worse if you use larger designs, you can set a schedule to turn it off at night so it shouldn't be a problem OLED screens are more sensitive to screen burn during their first hours of use. The possibility is there on OLED displays, but it depends entirely on usage. I would like to know though if the current screen urn puts further use at risk of screen burn at a higher level than it already is, or if this has any risk of damaging the screen further? I bought the S9 as I need to repair my s8 screen, battery and camera (£249. I do use dark mode. First (1st) Year of warranty is the Standard Manufacturer’s warranty as detailed in the warranty card Soooo, I always keep the AOD on my phone active and for some reason the brightness of the AOD doesn't go low automatically (despite auto brightness being active), and I guess due to that, the display have got a burn or something, i don't know, look at the image below and let me know what is it, I tr May 8, 2020 · colour loss I think after last updatebrightness of screen is dim like. Im kinda curious if samsung will warranty this but im not annoyed enough yet by it to send it in and lose it for weeks. Apply Black wallpaer. but in my new phone there is a mostly transparent static instragram window picture in display May 5, 2019 · I am looking for information in regards to anyone else who has suffered screen burn on their Samsung s9/s9+ as I suffered screen burn on my Samsung s9 within 6 months I require similar cases to prove that this is a issue that affects other users also. Keep changing the lock screen clock position/style after every month 3) Use any 3rd party launcher I. May 22, 2017 · Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Just bought my refurbished Samsung Galaxy S9 Snapdragon on Saturday. QLED 10-year Burn-in Free Warranty Offer Hi, first time in this sub. Not brilliant. could someone from samsung please help with this. Check warranty coverage for all US Samsung products with your model and serial number or IMEI number. 4 inch LCD Display Full Assembly Repair Kits 27 Inch ViewFinity S9 S90PC 5K Monitor. I had burn-in from Google Maps navigation on my S8 and took it to uBreakiFix, which is a national chain that's an official Samsung warranty repair center. Picture Enhancing full-screen viewing on Samsung Your Samsung OLED monitor comes with Panel Care functions to prevent Oct 12, 2020 · I feel Samsung should extend more warranty for led screens. I had a geek squad warranty and they did a screen replacement for $200 bucks which was a bit expensive but it still did the same thing with the screen. If you were to repair your screen it would cost about $300. My Blue Light Filter is off, Display Is set to ADAPTIVE mode and Adaptive Display is set to off. Is there anything I can do 'bout this since I can't visit any service centers these days b Find the answers to all your questions about services and warranty for products on samsung online shop. Terms & Conditions for 10 Year NO Screen Burn IN Warranty Offer- 1. Jul 17, 2024 · 50 likes, 3 comments - minitech5yrs on July 17, 2024: " ️SOLD ️ ️DEAL OF THE DAY ️ Samsung S9+ Screen burn Cracked back glass Scratched screen 64GB 6RAM $10,000 FULLY FUNCTIONAL Comes with charger WARRANTY INCLUDED WATCH OUR STORY FOR DAILY DEALS Dm or call (876)599-0893 or (876)324-6404 Shop#192 Constant Spring Arcade". Now it only works with highest or lowest brightness. Samsung offers a built-in screen calibration feature to help fix screen burn. if you traded in your phone and got aleast $200 for it, then in a round about way that $500 would go to your new phone s10, which makes it a great deal. The apps or videos that are supposed to fix screen burn actually only make it worse. After the s10 the screen was way better. Problem: I have bought a samsung galaxy S9+ from UAE. For more information, contact Samsung Customer Service. My current 3 year old note 20 ultra has 0 burns. May 13, 2022 · 'How Samsung OLED TV displays are protected with Logo Detection and Screen Saver' with Samsung Support. Mar 21, 2021 · i have bought samsung s6 lite Lte tablet. I traded my S9 back to Samsung for the S10+ at launch, so don't know if the screen is different but I did nothing abnormal I viewed vids on YouTube. You could even see image retention as a warning that something you’re watching a lot could eventually lead to screen burn, and so needs to be handled with extra care I had burn in on my old s8 from the status and nav bars. If you do need it, drop em a message on Samsung's customer support, after doing all the tests and confirming the issue is still there, they'll tell you to send the phone in. After Samsung released the s8 series and s9 series they all got amoled burn-ins is about a year. Find your product below to confirm the length of the standard manufacturer's warranty and learn more about warranty services. Jul 14, 2020 · I own a Samsung S9+ A few, days ago my display started fading. Post assessment and confirmation of genuine manufacturing defect, if any, by the Samsung Authorized Service Center, the product may be replaced or in case of unavailability of stock of same or similar product, a refund or Samsung product purchase coupon, equivalent to the consideration paid by the customer for purchasing the product will be Nothing, literally the screen had some kind of issue where the screen would go blank and would still respond to inputs. This is the maximum price you will pay for an out of warranty front panel only, back panel only or front and back panel replacement for Galaxy Z Flip3 and Flip4 Bespoke Edition models, at any Authorised Service Centre through Pick up service. Luckily samsung replaced my screen for free, was in my last month of warranty. Jul 25, 2021 · Yea. The S7+ comes with a year warranty so if you get burn in you can replace it and just sell it. com : SAMSUNG Galaxy Tab S9 FE Grey Android Tablet, 10. Thanks, Kiran. Do not close Screen Optimization. They replaced the screen (and battery!) for free under warranty. Aug 26, 2021 · Just to mention … Using an unauthorised engineer will invalidate the warranty. Jul 20, 2020 · Some said there is no solution for screen burn unless changing the display. Nov 7, 2022 · Samsung have offered 10 year screen burn warranty previously on some QLEDs in the past (from 2017 onwards) and maybe even on the latest models im not sure, you would have to check the documents you recieved with your tv or the description of the webpage where you bought it for further information, alternatively call samsung support, the only page I can find has expired now and that required If you leave the screen for a longer periods of time on the same screen then yeah I guess. The new Samsung QLED TV creates extraordinary HDR images, and it does not lead to screen burn-in. Picture How to solve image shift issues on your Samsung OLED monitor Nov 2, 2024 · SAMSUNG 49-Inch CHG90 Burn In. I was wondering if anyone knows if screen burn in is covered under warranty by Samsung, I've been reading mixed responses… I recently got a brand new Galaxy S24 Ultra, and I have been doing everything I can to prevent screen burn. There was an article recently (which i can't find right now) about someone who had left a Nintendo Switch (OLED, Samsung panel) on the same screen 24/7 for a few months and was only now (static image, months later) starting to see mild burn in. The tablet is just 3 months old. Edit: Bought both Phones from the Samsung website directly. But the issue remains the same. because if it is display burn in issue then only way is to change the display no other option for s amoled screen Oct 9, 2021 · Sounds like you've got screen burn or app ghosting. Maintain brightness at least possible level in all lighting conditions. And let's not go there with headphone jack. In my country, Taiwan, should a screen got burn-in and the phone is still within the warranty period they will replace it for free. Repairs are operated by our trusted third party service partners. My old s8+ got a burn-in within a year. Pixel shifting is great but can't prevent the status bar burning in; I know gesture nav will prevent the nav bar, but I prefer the buttons on screen. Nov 25, 2023 · I have a S22 Ultra that has got screen burn on it and am wondering if it is covered under warranty? I still have seven months left of the two year warranty for a S22 Ultra, so I can put it in for a repair if it is. Safeguard your screen and read and view content even in bright areas. Nov 7, 2022 · Samsung have offered 10 year screen burn warranty previously on some QLEDs in the past (from 2017 onwards) and maybe even on the latest models im not sure, you would have to check the documents you recieved with your tv or the description of the webpage where you bought it for further information, alternatively call samsung support, the only Mar 13, 2018 · Today, I had enough and took the device over to a UBreakIFix store. **Image simulated for illustrative purposes. i had the tiktok home page burn into my screen after accidentally leaving it on over night so I cantacted Samsung to get a door step repair it was quick,easy and aswell as that I got my battery and phone outer shell replaced fo Oct 10, 2016 · I was in John Lewis at the weekend and saw that Samsung are doing a 10 year screen burn warranty. Galaxy Tab S9 Ultra Anti-Reflecting Screen Protector (EF-UX910) - Protect your Galaxy Tab S9 Ultra with the Anti-Reflecting Screen Protector. It can take the form of a text or image outline, fading colors, or other noticeable patches or patterns on the display. What I've found is that having something static for longer period showing on the display such as like widgets coupled with a longer Screen Timeout setting can cause screen burn as the icons / widgets are shown on the screen for longer keeping the pixels lit up. The S9's onscreen buttons worry me. DavyxG, you're right (I am playing Wynn Slots, but they do have a LOT to answer for) I've read that screenburn is very common for OLED displays, though preventable. 3. It is repairable. Seems like it is covered under warranty so going to get booked in at the Samsung store and see what they say. THIS SERVICE PLAN IS NOT A CONTRACT OF INSURANCE. 5. i am very surprised to see this behaviour. This is unacceptable for a £800 pound phone in t Sep 25, 2024 · I noticed a small spot on the edge of my tablets screen that was white? Is this screen burn? And is it covered under warranty? When the screen is on, it is not as noticeable unless view at an angle. But will the navbar burn in? On my old Samsung S3, I hid the status bar and it had capacitive buttons. If you're still under warranty Samsung will replace the screen for you if you contact them. This sucks since I only got it this past February. Any advic Feb 2, 2024 · Unfortunately, the only way to fix screen burn is to replace the screen entirely. This is unacceptable for a £800 pound phone in t I think Samsung will replace the screen from burn in. Aug 13, 2018 · for Samsung Galaxy S9 Screen Replacement for Samsung S9 LCD for Galaxy S9 Display for SM-G960F SM-G960U Digitizer Touch Screen Assembly Repair Part with Frame A-MIND OLED for Samsung Galaxy A30s A307 LCD Screen Replacement A307F A307FN A307G A307GN A307GT 6. when an image has become “burnt-on” to your screen, no matter what content you are watching). I am checking first, as I've read multiple places saying it is and some saying it Buy the Privacy Screen for Samsung Galaxy Tab S9+. Just wanted to ask you if all QLED tv come with standard 10 year burn screen warranty or All my regularly used apps are burnt into the screen. I love it! Big screen, smooth performance. Oct 15, 2024 · In order to prevent screen burn-in, make sure to start Screen Optimization. Oct 11, 2020 · Hi Is there any solution to fix Samsung s9 screen burn. I have never maintained the high brightness as well. thanks. May 5, 2019 · I am looking for information in regards to anyone else who has suffered screen burn on their Samsung s9/s9+ as I suffered screen burn on my Samsung s9 within 6 months I require similar cases to prove that this is a issue that affects other users also. This is unacceptable for a £800 pound phone in t S9 Screen Burn in . The same thing has happened to my previous Galaxy S21+, and If you notice any discoloration on your smart watch's screen, it may be experiencing screen burn. The only safe thing to do to prolong your display life and prevent further OLED wear is reduce the brightness to 50-65% when you're watching videos May 12, 2022 · 'How Samsung OLED TV displays are protected with Logo Detection and Screen Saver' with Samsung Support. This is unacceptable for a £800 pound phone in t May 5, 2019 · I am looking for information in regards to anyone else who has suffered screen burn on their Samsung s9/s9+ as I suffered screen burn on my Samsung s9 within 6 months I require similar cases to prove that this is a issue that affects other users also. It also includes precautions to prevent damage, such as avoiding sharp objects and excessive pressure, and addresses common issues like electrostatic discharges and screen burn-in. In the event that warranty service is required on your Mobile Connected PC product and you are located outside of the country where you purchased the Mobile Connected PC product at the time of your request for service under warranty, a local Samsung entity in your location may be able to provide you with warranty service (for details of local Dec 20, 2021 · You can't get rid of screen burn @Galaxyz . The standard Samsung warranty periods are set out by product type in the table in Part II of this Warranty, although each claim is assessed on its own merits and you may have statutory rights outside the Warranty Period. It’s easy to attach and detach, simply fold it around your tablet and let your ideas flow. Exact same thing on my S20 5G. Tik Tok is the worst for screen burn and I had the same problem on my last phone (Note 10 ultra). For peace of mind we offer a manufacturer’s warranty on all our products. Even then, you can get the screen replaced out of warranty. Enable dark mode (android 9 +). Enable force dark mode ( android 9 and above). Don't know if they will tho. Don't do this, all it basically does is burn in the rest of the screen so it looks even with the burned in area. I got 4 straight lines on the upper right corner of my screen after playing cod mobile. 4''/S9 FE Plus 5G/S9 Plus/S7 FE/S8 Plus/S7 Plus, 9H High Definition/S Pen Compatible Tempered Glass for Samsung Tablet S10+S9 FE+S9+S8+ ZAGG InvisibleShield Glass XTR2 Screen Protector for Samsung Galaxy Tab S9 Plus - Hexiom Impact Technology, Anti-Reflective, Blue Light Filter Jan 7, 2020 · I went to Samsung Service Centre and they told me s9 and note 9 are having this problem, may I know why only these two types of phone will have this problem? I had only used for 1 year + and the screen is burnt. Samsung can assess your phone and advise if this is covered under the Limited 2 years Manufacturing Warranty. Jan 24, 2020 · I have faced a screen burn issue with my S9 I brought this phone about 67,000rs after one year screen is completely gone not broken or a single scratch it's get completely gone waste of money and they saying me to pay more 18,000rs for that stupid screen is this the quality of Samsung I didn't expect this from your company really disappointing Jan 20, 2020 · I also have faced this same problem with my S9 really a bad impression Samsung then why do you make this useless phone don't cheat people like pleasemy money is gone so friends plz go with better companies. glpw zqjca jeqm wuvv wqwvhzt uon dqc psq dkmoq wbt